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Harassment complaint against NBFC company "Bajaj Finserv."

Complain ID : CCN027326   158   Complaint's Reply

Harassment Complaint Complaint Date: May 17, 2017
Modified date: May 17, 2017
  • State :  Haryana
  • City :  Faridabad
  • Address: House No 426, Sector 28, Near Shani Dev Mandir, Faridabad
Respected Sir/Madam,

I would like to register a complaint against NBFC company "Bajaj Finserv."

I have an active personal loan with the bank since June 2015 and the loan account no. is 5790PL10601501. The loan amount is Rs. 2,31,000/-, loan tenure is 60 months and 21 months EMIs already paid. I have been a sincere customer with this company since June 2017 with mutliple loans without defaulting, however with my present/active loan I had 2 EMIs bounced.

Complaints:
I had received a call from Bajaj Finserv, legal department. He said that I have not been making regular payment When I said that he is harassing me, he abused me over the phone and was very rude (I have recorded the call). He also took my residence address to send summons. while I receive a call from their legal department who harass me to make full payment and take no dues letter. They do not update their record and pester customer to by making harassment calls.

I have all the email interactions and call recording with me.

Please take appropriate action against the bank for this kind a behavior with their customers.
Complaint Against / To: Bajaj Finserv

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    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.