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Fraudlent Activity ( Withdrawl money from bank without my information)

Complain ID : CCN024493   41  

Harassment Complaint Complaint Date: November 22, 2016
  • State :  Delhi
  • City :  North West Delhi
  • Address: 19-D DDA MIG FLATS VIKAS NIKETAN PITAMPURA NEW DELHI - 110034
I am disputing a charge with paytm since a week but they simply denied helping me.

On 12th of November 2016 i tried to add 1600 rs in my paytm wallet from my standard chartered bank account but the transaction was failed from paytm's end. Though my money from the account gor debited and i received a message that i will get a refund fine!

I again added the samw amount on same date 12-11-2016 this time it was successful and i paid that 1600 to someone from paytm.

On 13th of November i received a refund from Paytm of 1600rs but the they again took it back from my account on 16th of November without even informing me. And now when i had a word with my bank they told me that Paytm merchant took my refund back.

Paytm is saying we are not going to help you because we haven't received any money. This is insane because of them one of my cheque of Rs 3, 513 that i pay to my bike loan holder hot bounced and even bank charged me Rs570 for that.

I want my money back asap please help me out.

I am attaching screenshots of my e-statement that shows that on 12th of nov 1600 got debited twice while one was not addded in paytm due to an error in paytm i received a refund on 13th from paytm bt they took it back on 16th again

My cheque of 3513 got bounced and bank charged me 570

Please help me.

Regard

RUPESH SHARMA
NEW DELHI - INDIA
Complaint Against / To: Paytm

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