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Bharat gas and Shyamji enterprises , Delivery & other services

Complain ID : CCN026736   46   Complaint's Reply

Gas Agency Complaint Complaint Date: March 29, 2017
Modified date: March 31, 2017
delivery boy came at 6am in the morning to delivery the cylinder on Sunday, non working hours and on a non working day..

Made 5 calls and shattered my door, when asked why is he delivering the gas at such an hour he said " either take it or else forget it" and it will not be delivery ever to this address they will blacklist the address, when I complaint to bharat gas they are not replying neither answering my phone, I am also not able to see my complain status on website, also they have sent me a message that cylinder was delivered 25 March Saturday.. this company is breaking all the rules and regulation and not addressing the issue, consumer is without the services for very long time now and there is no hearing to it.

Me and my family is eating outside everyday, my baby drinks cold milk due to non availibity of gas, also I am not able to have a cup of tea in the morning or in the entire day, My wife is fighting with me and wants to divorce me because I am not able to arrange the cylinder.. If anything happens if I die out of hunger or my baby gets malnutrition issue.. I will blame Shyamjee entriprises and Bharat gas completely for loss of lives of 3 people 1) Tuhinna age 32 2)shadab age 30 3) Rayyan age 28 months only..
Complaint Against / To: Bharat gas and Shyamji enterprises

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    Bharat Petroleum

    DELIVERY & OTHER SERVICES by Bharat Petroleum:

    (5 of 5)

    Dear Mr. Tuhinna, we are extremely sorry for the inconvenience caused to you. Please send us your Registered Mobile Number or Consumer Number and registered email, so that our Customer Care Team can serve you better. In the meantime, you may also like to register your complaint at www.bharatpetroleum.in or call Bharat Petroleum Smartline (1800 22 4344) for immediate support. SmartLine (1800 22 4344) is a convenient, hassle-free and faster process to resolve all your queries, complaints and feedback.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.