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Purchase of dressing table

Complain ID : CCN060288   39  

Furniture Complaint Complaint Date: November 14, 2022
Dear Sir,

Please note that, we had Purchased the Dressing table from the Company called Nice Maple (www.nicemaple.com) (Order no. #NM1166 on 1st of September 2022 and the dressing table was sent defective.

Each time we tried to reach out to their helpline we couldn't succeed to get through to them. Hence, we had to deal with their Carpenter directly. Unfortunately, despite we scheduled him and confirmed, he too betrayed us a couple of times and did not show up with his random excuses every time we confirmed. On 27th of Oct, visited once where he had done the incomplete job and went. Thereafter, he was rescheduled on 9th November despite the repeat confirmation he betrayed us once again and never showed up nor till date bothered to revert.

Now this has crossed the limit and is unacceptable, as our whole follow ups of the attempt lead into our big time loss of money and loss of time in vain.

We want you to take a strict action against this company soon to fix the matter or refund our amount at the earliest.

Awaiting your reply on madhumantena.asst@bigbangcompany.com

Thanking you,
Jean

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