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Not received the handbag order - The Opulent Store.com

Complain ID : CCN034380   44   Complaint's Reply

Fraud Complaints Complaint Date: September 24, 2018
Modified date: October 23, 2018
I had ordered a Michael Kors handbag on 1st July 2018(order num:145003197)from theopulentstore.com on Face Book.I was told I shall rcv this order within 4-5 days. But unfortunately I hv not recvd it so far. They keep on postponing the delivery date stating that it’s not cleared from customs. I was assured several dates like -12July,4thAug 25th,Aug,25th Sept. I hv shown enough of patience. But now they are not responding on the fone neither Whatsapp. Looks like they have blocked my num. I hv asked for refund but they hv blatantly denied it. I am sure it’s a fraud company and want to seek your help to teach such fraudulent companies a lesson
Complaint Against / To: the opulent store.com

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    I hv already registered a complaint against online company theopulentstore.com How will I know about the action taken against this complain??
    Jago Grahak Jago ID:JGJNo34380

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.