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Fraud Transaction with snapdeal.com customer support team are not ready to update

Complain ID : CCN022401   23   Complaint's Reply

Fraud Complaints Complaint Date: September 7, 2016
Modified date: September 9, 2016
  • State :  Delhi
  • City :  East Delhi
  • Address: A15 East Arjun Nagar East Delhi
Sir

i tried to connect with Snap deal regarding fraud transaction, they guys making me fool , from 1st sep to till date i talked wid their customer support team and social media team they are not ready to update about my amount.

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    Snapdeal

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    Dear Customer,

    Sorry for the inconvenience.Kindly share the FIR copy and bank statement with us at writetous@snapdeal.com so that we can assist you further.

    Regards,
    Team Snapdeal

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.