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Complaint regrading Fraud by Sterling Holidays & Resorts

Complain ID : CCN023018   37   Complaint's Reply

Fraud Complaints Complaint Date: October 4, 2016
Modified date: October 5, 2016
  • State :  Tamil Nadu
  • City :  Chennai
  • Address: Citi Tower 3rd Floor. No. 07, 3rd Cross Roads Street, Adyar,
The representative of Sterling Holidays visited me and gave me some lucrative offers regarding their resorts and on the trust of the company 95388/- (Ninety Five Thousand three hundred Eighty Eight only) via credit card. After a week I came to know that there was some discrepancy in offer offered and actuality, therefore I decided to withdraw my application. I submitted my concern to the sterling Holidays within the stipulated time of 10 days but neither their customer care is responding nor company. they say that the money is now galloped and it win't be returned and as per the the mentioned terms and conditions in the application form STERLING HOLIDAYS VACATION OWNERSHIP POINTS RULES (SHVOPR) given in the application clause number 12 a (i) one cane withdraw the membership with in ten days and even after the that also after deduction of some %.

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    Sterling Holidays

    Re : COMPLAINT REGRADING FRAUD BY STERLING HOLIDAYS & RESORTS by Sterling Holidays:

    (5 of 5)

    Dear Sir/Ma'am,

    Please allow us to get in touch with you regarding your query. Kindly email us your contact no/membership ID at reservations@sterlingholidays.com and we’ll get back to you.

    Sincerely,
    Member Relations - Sterling Holidays.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.