cheated by Dishtv representative name sweety

Complain ID : CCN018731   46   Complaint's Reply

Fraud Complaints Complaint Date: May 20, 2016
Modified date: May 20, 2016
Name : Yogendra kr Sonthalia
c/o Jitendra kr Sonthalia
20 round tank lane
shantikunj, Howrah-711101

Respect Sir/Madam,
I received a call from Dishtv representative name sweety she said I was selected for a offer from Dishtv and the offer was I would just have to allow her to deduct from my validity that was till 13.09.16 by just 3 days for which the company was offering 20HD channels till 10.09.16 for no extra cost for which I too confimed her for more than 10 times that the offer was this but after my confirmation for the above the company deducted my account validation to 28.07.16 on trying to contact dish tv representative they still misguided me and said we are taking your request for reveals of deducted amount and chage my plan they still sent me a message that they have taken a request for service issues and they call back for service rectification, hence forth I feel cheated and harrased by the company for using such false offers, please see in this matter
with due regards
Yogendra kr Sonthalia

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    Dear Yogendra kr Sonthalia

    Hope you are doing good.

    We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

    Regards,
    Online Team
    DishTV

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.