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Amazon cancelled my order of Moto G Turbo mobile phone after order confirmation.

Complain ID : CCN016893   30  

Fraud Complaints Complaint Date: March 31, 2016
  • State :  Haryana
  • City :  Hansi
  • Address: H.no. 71, Vill. Bhatol Ranghran, PO. Bhatol Jattan, Teh. Hansi, Dist. Hisar, Haryana
Dear Sir/Madam, i placed an order of Moto G Turbo(White) mobile phone from Amazon.in on 27-03-2016 under an offer in which i got discount of worth 7500 INR by applying coupon GYJQJ3YW on Payment Selection page. The deal price was 12,499 so i ordered the mobile phone at 4999 INR. My Order ID is 171-2913835-8443515 and my registered email id is apkppahwa@gmail.com . My order got confirmed and i got email of order conformation also at 12.35 pm. All things were fine. I was regularly tracking my order. But at 6.36 pm i got email from amazon that " Refund Success " means they cancelled my order. When i contacted them the reason they told me was "There was a pricing error" . But this is not fair as this is a clear cut case of deficiency in service and my order was confirmed. Lastly i want my order of Moto G Turbo(White) mobile phone to be delivered to me at 4999 INR as soon as possible. It would be a great help for me.

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