denying payment received online
Complain ID : CCN025304 24
File A Complaint
Complaint Date: January 2, 2017
On 29-12-2016 I ordered life saving medicines for my 80 year old mother and paid Rs 923.8 by debit card through the Payu link sent by them.As I made the payment netmeds accepted it as successful.
The next day when i enquired about the delivery of my ordered medicines,they denied having received the payment and asked me to submit a proof of the payment , my bank account statement.I immediately sent them the copy of my bank account statement.
Since then I have written to them multiple times but they just send me an automated response with a ticket number promising to reply in 24 hrs.Sir, now 46 hours have passed but they have not replied.I feel frustrated,cheated and harassed.My mother badly needs her medicines,sir please help me.
The next day when i enquired about the delivery of my ordered medicines,they denied having received the payment and asked me to submit a proof of the payment , my bank account statement.I immediately sent them the copy of my bank account statement.
Since then I have written to them multiple times but they just send me an automated response with a ticket number promising to reply in 24 hrs.Sir, now 46 hours have passed but they have not replied.I feel frustrated,cheated and harassed.My mother badly needs her medicines,sir please help me.
Related complaints
-
Complaint against Kundan Mhatre & Hitesh Chheda of Creative Infra for not completing Kuber samruSiddhesh Desai / File A Complaint January 8, 2024 / Kalyan-Dombivali / MaharashtraKuber samruddhi B wing project at Kumbharkhanpada Dombivli West is still not completed. Possession date was 2015 may as per the agreement. But both Ku... -
Kids allowed for A rated movie in CinepolisNandini / File A Complaint December 31, 2023 / Surat / GujaratCinepolis multiplex, Pal Surat is allowing kids below 18 for Salaar movie which is A rated.
-
Shopkeeper refuse to provide a invoice for the laptop part I purchased for 8400 INRAbhishek sharma / File A Complaint December 27, 2023 / Ajmer / RajasthanI want to register a complaint for a HP service in Ajmer. I have paid a amount of 7400 INR on 27-12-2023 & 1000 INR on 25-12-2023. After he replac...
-
Flipcart has provided Invoice with wrong product ID and IMEI no.Lukesh / File A Complaint December 16, 2023 / Washim / MaharashtraTo whom it may concern, Subject: Urgent Correction Required for Order ID OD429614767516380100 I am writing to bring to your attention a serious issue ...
-
Money taken delivery not givenYashvi kataria / File A Complaint October 7, 2023 / Ahmedabad / GujaratI booked my ola scooter on 7th August and was promised to get it delivered within 40 days . After a few days I received a call from ola that we are ge...
-
Security deposit not receivedKuldeep Mittal / File A Complaint September 24, 2023 / Beawar / RajasthanI have applied for Residential Plot scheme of UIT Kota (Aarogya Nagar) on 30/06/2023. The allotment of plots was done through lottery on 07/08/2023 an...
Complaints
Service issue | Complaint | Query | Feedback | Suggestion | Reply