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HPSEB Shimla - Non Registration of Consumer ID on HP Online portal

Complain ID : CCN031778   78   Complaint's Reply

Electricity Board Complaint Complaint Date: May 14, 2018
Modified date: May 15, 2018
I already have login on HPSEB Online payment portal and before the issuance of new Consumer ID it was working fine and i had been making online payment for quite 3 years, Now after issue of new K No. / these are not getting added on the portal and are not able to make payment in secure manner using my login ID And Password on the Portal.
Complaint Against / To: HPSEB Shimla

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    I already have login on HPSEB Online payment portal and before the issuance of new Consumer ID it was working fine and i had been making online payment for quite 3 years, Now after issue of new K No. / these are not getting added on the portal and are not able to make payment in secure manner using my login ID And Password on the Portal.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.