Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Unnecessary Charges, My D2H is not working since the evening of 21/06/2018. It says "No Signal".

Complain ID : CCN032382   45   Complaint's Reply

DTH TV Complaint Complaint Date: June 22, 2018
Modified date: July 4, 2018
Hello Sir,

My D2H is not working since the evening of 21/06/2018. It says "No Signal". I checked all the cable connectivity and finally called customer care of Videocon D2H. Customer care associate told me that field executive needs to check the exact problem and charges for field visit will be 200 Rs.
If it is not my mistake then how can they charge me 200 Rs.
I think I am not liable for these 200 Rs and they are liable for the loss I am going through because of D2H stopped working sice 2 days.

Please do something for this.
Customer ID: 61255955
My moble number: 9881692369
Complaint Against / To: Videocon D2H

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    VideconD2H

    Unnecessary Charges by VideconD2H:

    (5 of 5)

    Dear Customer,

    Please email us at customercare@d2h.com. We will make every effort to revert with resolution as soon as possible.

    Warm Regards,
    Videocon d2h Team

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.