Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Harresment complaint against videocon d2h

Complain ID : CCN032961   58   Complaint's Reply

DTH TV Complaint Complaint Date: July 30, 2018
Modified date: July 31, 2018
Hi,
this is sk salim having customer id-49917471.my account showing
insufficient balance.engineer visit on 18th june and change setup
box(repair setup box they provide to me) and take charges for set up
boox rs-300 and visit charges-rs 200,same problem occur again and
again.your engineer visit again and take visit charges Rs-200 and
change setup box as 3months warranty is there in free of cost on 28th
july ,now channel is not coming and error message come insufficient
balance.when i call to customer care they told me engineer visit and
setup box changes charges are deducted from your account.i want to
know after giving money to your agent than why you deduct money from
d2h account.regullarly i facing same issue.


regards
sk salim
7869850697
Complaint Against / To: videocon d2h

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Videocon d2h

    Harresment complaint against videocon d2h by Videocon d2h:

    (5 of 5)

    Dear Salim,

    Please email us at customercare@d2h.com. We will make every effort to revert with resolution as soon as possible.

    Warm Regards,
    Videocon d2h Team

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.