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Frequent interruptions during program for regular channel subscribed with Dish Tv

Complain ID : CCN025918   20  

DTH TV Complaint Complaint Date: February 3, 2017
Modified date: February 5, 2017
For past one month i am observing frequent interruptions in programs sometimes written as "unsubscribed channel" for regular channel subscribed with Dish Tv. Despite writing several times to dish tv requesting a resolutionso far there has been no resolution except a standard message that your feedback has been forwarded to the technical team. Its becoming really a bad viewing experience and day by day service level is going down in my experience. Its really surprising to see that we are paying for smooth viewing of programs but technical issues are not being atttended to or at least someone should try to check where the problem lies. A month ago when i first reported the problem i was contacted by dish tv official and subsequently problem dissapeared for a week or so. Later i started requesting the problem but so far issue is not resolved, i am being asked to pay for technical visit for setup box checking though i had recently done setup box checking and rectification.I strongly feel such technical issues be resolved by dish operator at the earliest for better viewing experience.

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