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No status of order delivery

Complain ID : CCN045352   28  

Delivery Complaint Complaint Date: May 25, 2020
I placed an order on 12th may with shopclues and as per them expected delivery time is 21st may but till the there is no update regarding my order and on there web delivery still shows on 21st may which is gone 3 days ago. No response on my mail and complaint ticket.
Complaint Against / To: Shopclues

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.