Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Complain against MTS Postpaid data card Did Not Terminated Services And Generate Bill For Same

Complain ID : CCN023660   36   Complaint's Reply

Data Card Complaint Complaint Date: October 26, 2016
Modified date: November 3, 2016
  • State :  Delhi
  • City :  North Delhi
  • Address: Room No. 5, Kumar House, Bara Tooti Chowk, Sadar Bazar, Delhi - 110006
I was using a MTS Postpaid data card 8459182171 (Biling cycle from 1-30 of every months)for a long time and regularly clearing the dues. In Last week of July 2016 I have made a call to company requesting to terminate the services from 1st August 2016. The executive at that time suggested me to convert the plan from postpaid to prepaid so that in future i want i can avail the services. I accept the suggestion. After that no communication was held. I clear the dues of july. In September I received a message from company that a bill of Rs, 1149/- was due for August 2016 (for which I have already submitted the request to terminate the services). I call the company for the Issue and they told me that the company has not received any such request to terminate the services. Now the company is forcing me clear the bill.

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    MTS

    disconnection by MTS:

    (5 of 5)

    As we have checked and found that services are permanently disconnected from 12th Sep-16 and still outstanding amount of Rs 1340 is left to pay.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.