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Videocon d2h complaint customer care rude behaviour

Complain ID : CCN026972   36   Complaint's Reply

Customer Support Complaint Complaint Date: April 16, 2017
Modified date: April 17, 2017
I called up the customer care person for a channel not in service since my last recharge. At the same time the channel is in service in my other mirror connection. the person asked for the had a very arrogant behaviour . seemed he and his company was showing mercy to me by providing service to me.

customer id- 29092091
Complaint Against / To: videocon d2h complaint

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    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.