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The manager named shanmugam at the cinemas was very rude towards pay

Complain ID : CCN057018   39  

Customer Support Complaint Complaint Date: March 17, 2022
The lady name unknown at the snacks counter.. The payment of 450 was made towards snacks .. The lady the counter confirmed . the payment done as the payment was debited from my acc. Later inside the theater they came inside and asked the number ..did not specify the number as transaction number used for payment.. After the movie .. We went to clarify the same but the lady who was at counter and the manager started shouting.. And behaved very abruptly pointing fingers against my wife.. Which was not necessary the way the customer are handled is very bad..
Complaint Against / To: Management

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.