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Regarding noc, I got a Cal from Mount branch executive...she's name gayathri.

Complain ID : CCN034465   20  

Customer Support Complaint Complaint Date: September 26, 2018
Modified date: October 23, 2018
I got a Cal from Mount branch executive...she's name gayathri. ..my loan number 4030CD19674668 for this loan.. She asked me to pay 2500 .rs only instead of 5000.rs overdue. ..I'm also paid that amount she didn't provide any noc.. .she doesn't know how to treat customer.. Kindly take action immediately regarding loan closure.. ..
Complaint Against / To: customer executive from Mount road branch

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.