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Not receiving calls at all

Complain ID : CCN049174   35  

Customer Support Complaint Complaint Date: November 2, 2020
I want to escalate this issue to consumer court directly as not only me but lots of complaints regarding not picking up the phone calls mainly for customers support...I got frustrated really.
Complaint Against / To: Visakhapatnam railway station customer service

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.