Forcing for payment related
Complain ID : CCN045393 62
Customer Support Complaint
Complaint Date: May 28, 2020
- State : Uttar Pradesh
- City : Greater Noida
- Address: A - 904 Ajnara Homes Sec 16B Greater Noida Near Mariana Walk
Dear sir/ma'am,
It's not my fault, it's your company's fault. I requested to return your item on 11 March but Your employee said we will get up after 14 days, then everything is closed. I will not be able to give anything. You have got it made and got the goods. We have not used your product since March 22. This was your problem, not mine.
Customer care executives kept making the arguments that Furlenco won’t be able to pick up the furniture due to lockdown, so I shall have to pay for it. It’s not my fault that Furlenco guys is not able to pick up the furniture. Furlenco can not force a consumer to pay for it.
From the above-mentioned points, it is clear that it is lack of infrastructure on Furlenco side and horrible policies of not taking termination request. Furlenco can not force me to pay 2-month additional rent because of Furlenco’s limitations. Especially during these trying times, where most of the companies are trying to help the consumers as much as they can, Furlenco has dreadful customer service and Furlenco is ripping off customers on the name of lockdown.
Thankyou
R's
Bhanu
It's not my fault, it's your company's fault. I requested to return your item on 11 March but Your employee said we will get up after 14 days, then everything is closed. I will not be able to give anything. You have got it made and got the goods. We have not used your product since March 22. This was your problem, not mine.
Customer care executives kept making the arguments that Furlenco won’t be able to pick up the furniture due to lockdown, so I shall have to pay for it. It’s not my fault that Furlenco guys is not able to pick up the furniture. Furlenco can not force a consumer to pay for it.
From the above-mentioned points, it is clear that it is lack of infrastructure on Furlenco side and horrible policies of not taking termination request. Furlenco can not force me to pay 2-month additional rent because of Furlenco’s limitations. Especially during these trying times, where most of the companies are trying to help the consumers as much as they can, Furlenco has dreadful customer service and Furlenco is ripping off customers on the name of lockdown.
Thankyou
R's
Bhanu
Related complaints
-
COMPLAINT AGAINST SHEETAL GROUP REGARDING NON REPLACEMENT OF FAULTY TANKRavi / Customer Support Complaint May 13, 2020 / Ghaziabad / Uttar PradeshDear Sir/Madam, I had purchased a 1000 liter (4 Layer Ultra) sheetal water tank on dated 03/06/2015 with 21 years warranty but unfortunately tank was ... -
Return &refund of product purchased onlineNarendra pal singh / Customer Support Complaint November 16, 2019 / Mainpuri / Uttar PradeshI purchased one jacket item No 4096186 from club factory online for rs 1565.00 video our order No so192672599. The item was delivered by coy in poor q...
-
ok undelivered product but show delivery successfullyVIVEK / Customer Support Complaint October 18, 2019 / Kanpur / Uttar PradeshSRIOMK... SIR I TELL MANY TIMES FOR THIS MATTER(PRODUCT DETAIL:PROTINEX TASTY CHOCOLATE 400GRAM QUANTITY:2 ORDER ID:9374664093;ORDER DATE:03/10/2019) ...
-
UPSRTC customer care complain Never attend calls (8756888110)Dinesh Singh / Customer Support Complaint August 21, 2019 / Lucknow / Uttar PradeshSir, 8756888110 this number on http://upsrtconline.co.in never pick the calls and once pick they hang up after a few seconds. To whom we ask for help?...
-
Refund not done yet, I had placed an order from Faballey, due to quality issue, have returnedKanika singh / Customer Support Complaint February 27, 2019 / Noida / Uttar PradeshI had placed an order from Faballey, due to quality issue, have returned that, it was picked from my location on 20th of feb, as per guidelines, amoun...
-
Damage of vehicle, super splendor bought on 04/02/2018 chassis broken in six monthSHAMA PARVEEN / Customer Support Complaint September 4, 2018 / Ghaziabad / Uttar Pradeshsuper splendor bought on 04/02/2018 chassis broken in six month while no accident occured registration No. UP14DN0242
Complaints
Service issue | Complaint | Query | Feedback | Suggestion | Reply