Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Complain Wonderchef for warranty not fulfilled. False promises from Customer care.

Complain ID : CCN030984   65  

Customer Support Complaint Complaint Date: March 6, 2018
Modified date: April 11, 2018
I bought wonderchef 4 pcs non-stick cookware set from amazon and within a month of use, the coating started coming out. I registered a complaint with wonderchef customer care on 16th Jan, 2018. They told me that the replacement has been approved for replacement and the product will be replaced withing 10 working days.

It's 6th March, 2018 today and I haven't received the replacement until now. Everytime I call, I am that I'll receive the product by the end of the week. Five such weeks have already passed. There is no way to escalate. I am frustrated with the product and the service.

I don't understand how to survive in this time full of frauds.
Complaint Against / To: Wonderchef

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.