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Videocon d2h misguide by custmer care, have complaint this to videocon d2h custmer care

Complain ID : CCN034513   107   Complaint's Reply

Customer Care Complaint Complaint Date: September 29, 2018
Modified date: October 24, 2018
Respected Sir,

This is with regards to the Videocon d2h customer id - 35189871. on 22th sept, 2018), I called up Videocon d2h customer care and asked the customer care executive (a female lady) to recharge tv channel 501 and 502 woth free for three month. I have first asked her to don't activate such two channel but she forced me and said that this is totally free for three month and after three month if i like such channel then I continue this channel . I told her never cut any balance from my account she replied me again again that no charge for this channel for three month so I agree to subscribe this channel for no any charge duducted from my account she was also said this. but after subscribing these channel some amount is ducted from my account. i have complaint this to videocon d2h custmer care as complaint no 639203726 on 24 th sept2018. but till today this problem is not resolved.
Complaint Against / To: Videocon d2h

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    Videocon d2h

    misguide by custmer care by Videocon d2h:

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    Dear Customer,

    Please email us at customercare@d2h.com. We will make every effort to revert with resolution as soon as possible.

    Warm Regards,
    Videocon d2h Team

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