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Product return purchased track pants from an e-Commerce website Makemycombo

Complain ID : CCN024291   28  

Customer Care Complaint Complaint Date: November 14, 2016
Modified date: November 14, 2016
Recently i had purchased track pants from an e-Commerce website "Makemycombo". After receiving the parcel i found that the size of the track pants are not suitable to me. I had register various complaints regarding the exchange of the product to the website, but they had not responded. In fact i had also given a warning statement that if they doesn't respond to this issue i will register complaint in JagooGrahakJago.
Please help me and resolve my issue.
Complaint Against / To: Makemycombo

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.