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Cyber crime hacked my id and odered a toster with freecharge money on Snapdeal

Complain ID : CCN024466   56   Complaint's Reply

Customer Care Complaint Complaint Date: November 21, 2016
Modified date: November 21, 2016
  • State :  Gujarat
  • City :  Ahmedabad
  • Address: 12 Mangal Murti Blow Nr Pushpkunj New Naroda Ahmedabad
My name is meetagrawal my number is 8734863418.
Vijay named person hacked my id and odered a toster with my freecharge money on Snapedeal amount is 1804 and he purchesed a product of rs1789 only 15rs is left in my id plz you help me the number of vijay is 8447439875 and snapdeal is also involve in this cyber crime when the delivery call me to confirm the address I said him plz not deliver is product Iam no ordered is ptoduct.the id is hacked is rashmitagrawal60@gmail.com
Complaint Against / To: Snapdeal

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    snapdeal

    by snapdeal:

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    Dear meet Agrawal,

    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous@snapdeal.com in case you require further assistance in the interim.

    Regards,
    Team Snapdeal

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.