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Order booking on Website Platinumshopp.com Delhi

Complain ID : CCN022167   36   Complaint's Reply

Customer Care Complaint Complaint Date: August 27, 2016
Modified date: August 28, 2016
  • State :  Gujarat
  • City :  Rajpipla
  • Address: A5 Rajashreenagar I , Rajashree Polyfil
I got a call from Ms Meenakshi of Platinumshopp.com website Delhi for a 50% disocunt scheme on electronic items so I booked LG washing machine by paying Rs 6004 thru HDFC bank acct details given. Platinumshopp delhi is not responding to phone calls and are not deliverying or giving status of despatch of washing machine so pl help to get refund of Rs 6004 paid to them . I would also request other customer to join and raise their voice

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    sayed abdul aziz

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    http://platinumshopp.com/ - This eCommerce site is Fake. amazon.in has declared it as frauad and stopped taking orders for them. After placing order on Platinumshopp.com you cant see any order history. you can't make payment via credit card. Platinumshopp ask to make payment directly in their account. They only keep you on giving the delivery dates and not the product. Once you make payment ,they take you on ride as per their wish. Please be away from this eCommerce Fake Site.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.