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Complaint against regarding Hotel Booking and False information

Complain ID : CCN038687   23  

Customer Care Complaint Complaint Date: May 9, 2019
Referring to booking I'd HTLVHQA7VE:
1. Goibibo sent me wrong link to book hotel;
2. Booked my stay with third party without my knowledge;
3. Mentally harassed me by not resolving the issue up to last date of my travelling.
Complaint Against / To: Goibibo

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.