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Parcel Missing/Not Delivered complain against Professional Courier

Complain ID : CCN031189   54  

Courier Service Complaint Complaint Date: March 20, 2018
Modified date: April 13, 2018
We Have booked one parcel from Indore to Kolkata on Dt. 16/01/2018 But it is not delivered not return.
After lots of calls and mails they says parcel lost by us. and we will give you a lost letter. I dont want any type of lost letter, I want full refund of my parcel.
Complaint Against / To: Professional Courier

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.