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I didn't receive the parcel

Complain ID : CCN042145   24  

Courier Service Complaint Complaint Date: October 9, 2019
I can't receive the parcel till now. and there was no reply from customer care of Trackon courier.
Complaint Against / To: Tracking Courier Service

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.