Token given saying they dont have change

Complain ID : CCN017141   41  

Consumer Complaint Date: April 8, 2016
My wife visited the shop and she was given token as attached saying that ,they dont have change!!! I think it is illegal.

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.