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Reviews, Customer Care Email, Phone, Address of Zopnow.com

Complain ID : CCN018628   42   Complaint's Reply

Consumer Complaint Date: May 19, 2016
  • State :  Karnataka
  • City :  Bangalore
  • Address: #1502, 19th Main Road, HSR Layout, Sector 1 Bangalore-560102
Reviews, Customer Care Email, Phone, Address of Zopnow.com

#1502, 19th Main Road, HSR Layout, Sector 1 Bangalore-560102

Customer Care Number :918032420000

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    Tara

    Zopnow sells rotten oranges and will not refund! by Tara:

    (5 of 5)

    Ordered provisions and fruits from these guys. They deliver rotten oranges! I call their Customer car and no one picks. I receive an SMS saying their executives are busy and will return my call. It's been 4 days and still no call. I write to their CS team and they write to me "Unfortunately, our returns policy does not cover perishables such as Fruits, Vegetables, Bread, Eggs, Frozen products and Fresh Meat. We urge all customers to inspect these at the time of delivery and return them along with the delivery boy - if found to be unsatisfactory in any way. The same is mentioned on the invoice that you would have received along with the delivery."

    Shows they do not trust their own team members who pick products off their racks ! and to top it, i pay money to be given rotten stuff that I need to throw in the bin. This is equal to me throwing money in the bin!!

    If i had to check the products on delivery as well as pay a convenience fee, i might as well go to the super market myself !! Why do i need these guys ??

    In the first place, why do they have rotten food on their racks? No wonder people like you guys don't survive and I hope you Rot just like the rotten oranges you delivered !

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.