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Micromax provides very bad condition mobile

Complain ID : CCN021111   35  

Consumer Complaint Date: July 15, 2016
  • State :  Assam
  • City :  Bihpuria
  • Address: Vill Bachagaon PO Panigaon
I purchased a micromax canvas spark 2(IMEI No- 911457753743111) mobile through online (Snapdea online shoping) on 20th Dec 2015. After few days my mobile was fully dead. Therefore I visited my nearest micromax service center which was located at North Lakhimpur, Assam (Himanya Enterprise) for repairing my mobile. The receptionists kept my mobile for repair and advised me to come after 7 days. After 7 days the service center said that their technician were unable to repair my mobile and therefore they send my mobile in to company.
In the month of February 2016, I got my mobile from Service center. The service center replaced my mobile with a new one, but replacing mobile had also internet connection fault. So I again submitted this mobile for repair. After 40 days service center provide me again a new micromax bolt Q381 mobile instead of the 2nd replacing mobile.
But unfortunately, this micromax mobile touch pad was damaged automaticly on 20 th june. I again visited service center and service center kept my mobile for repair. Yesterday (13 july 2016) the service center called me to collect my mobile. I got my mobile but now I check its speaker is not working.
I purchased my mobile in dec 2015 and till now I am unable to use this regularly as good condition. What problem occurs behind your micromax company and north Lakhimpur service center. Who can solve my problem………… This type of poor service really upset us.

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