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INTERNER NOT WORKING COMPLAINT EXCITEL BROADBAND

Complain ID : CCN041703   39   Complaint's Reply

Consumer Complaint Date: September 23, 2019
Modified date: October 6, 2019
I have opted a 6months plan and paid the full amount On 07.09.2019.
And from the last one week I am facing connectivity issues very frequently. I have complained this to the authority multiple times but the problem has not been resolved.
They not refund money.
Complaint Against / To: EXCITEL BROADBAND

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.