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Defective product complaint purchase leather belt from snapdeal.com

Complain ID : CCN022211   24   Complaint's Reply

Consumer Complaint Date: August 29, 2016
Modified date: August 30, 2016
Sir I had purchase leather belt from snapdeal on 18-8-16 invoice no.S22167/16-17/347 .which was delivered on 24-8-16 .When I open the pack product was damaged then I put return request on snapdeal after they give me return form with that I courier to given address but after 2 days my package was returned without any reason and I also unable to talk customer case of snapdeal .They also not refund my amount and no contact with snapdeal.so kindly help me to get my refund

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    Dear Customer,

    Thanks for reaching out to us with your concern. Kindly share your order details or complaint number with us on writetous@snapdeal.com so that we may assist you in a better way.

    Regards,
    Team Snapdeal

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.