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Complaint against fithoor.com Wrong product Samsung combo delivery

Complain ID : CCN017958   34   Complaint's Reply

Consumer Complaint Date: May 3, 2016
Modified date: May 4, 2016
I had ordered Samsung combo of mobile with 16 GB memory card on fithoor.com.their shown samsung mobile and one 16gb memory card on 27/04/2016 but the company delivered M-power mobile to me on 02/05/2016. The company has cheated me and my mobile must be replaced or returned by the company.

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    I had ordered Samsung combo of mobile with 16 GB memory card on fithoor.com.their shown samsung mobile and one 16gb memory card on 27/04/2016 but the company delivered M-power mobile to me on 02/05/2016. The company has cheated me and my mobile must be replaced or returned by the company.

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.