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SNAPDEAL.COM (E-COMMERCE) ORDER NOT RECEIVED, I WAS ORDERED A FASTRACK WATCH

Complain ID : CCN038412   52   Complaint's Reply

Consumer Rights Complaint Date: April 18, 2019
Modified date: May 25, 2019
  • State :  Maharashtra
  • City :  Nagpur
  • Address: Ram Nagar, Near Savitribai Fule School Kanhan 440401
DEAR SIR,
I AM NITESH PRABHAKAR NAIK,AT KANHAN DIST-NAGPUR. I WAS ORDERED A FASTRACK WATCH ON 31 MARCH 2019 WORTH OF 486 RS ONLY BY NET BANKING.A RECEIVED A MESSAGE REGARDING PARCEL/WATCH DELIVERD ON 5TH APRIL BUT UNFORTUNATELY I AM NOT RECEIVED AMY KIND OF PARCEL,MY SNAPDEAL ORDER HISTORY ALSO SHOWS THAT ORDER DILEVERD BUT TILL DATE NOT RECEIVED ORDER.
I WAS MAILED/COMPLAIN TO SNAPDEALS HELP CENTER EVERY DAY THEY GIVE ME DEADLINE OF 48 HOURS TO RESLOVED PROBLEM BUT NOT RESOLVED IT.

*ODRER ID-27588794446.
*SUBOREDR ID-33022443171
ITEM-FASTRACK MENS WATCH MODEL NO*3124sl02
mobil no 9511720519,9096363956
Complaint Against / To: SNAPDEAL.COM (E-COMMERCE)

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    Team Snapdeal

    by Team Snapdeal:

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    Hi Nitin,

    We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

    Thanks!
    Team Snapdeal

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.