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Refund reference policy, I used to order food from zomato and I pay from my debit card

Complain ID : CCN035660   63  

Consumer Rights Complaint Date: November 25, 2018
Modified date: December 8, 2018
I used to order food from zomato and I pay from my debit card but several times they cancel my order and send me a message that we have refund your money but actually no money has been credited to my account and when the provide the return reference no. I try to contact bank but bank refer to zomato food service. I don't know from where will I get my money back
Complaint Against / To: SBI Bank and zomato

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