IFB washing macine- Damaged by Executive and not repairing
Complain ID : CCN022431 54
Consumer Redressal
Complaint Date: September 8, 2016
Modified date: September 9, 2016
- State : Maharashtra
- City : Mumbai
- Address: M6 503 Valley Shilp Sector 36 Kharghar
My washing machine door was notworking and the executive came and repaired. After this my cloths were not getting dried and i filed a complaint.
The executive came and said some part to be replaced and took 10 days to replce.
in the meanwhile we discovered that door lock is not working ow it can be opened while machine is on.
After this again machine was not drying cloths.
Response from IFB-
Door damaged adn we can not repaitr it in AMC charges would be there.
On complaint no 2 cloths are not getting dried, they are closing complaint wothout sending executive.
Last day executive came after my cont follow up and informed us to raise compliant again.
The executive came and said some part to be replaced and took 10 days to replce.
in the meanwhile we discovered that door lock is not working ow it can be opened while machine is on.
After this again machine was not drying cloths.
Response from IFB-
Door damaged adn we can not repaitr it in AMC charges would be there.
On complaint no 2 cloths are not getting dried, they are closing complaint wothout sending executive.
Last day executive came after my cont follow up and informed us to raise compliant again.
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