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Fake n defected product, got my parcel a watch rs 1200 from wrist factory but its quality is poor

Complain ID : CCN037492   30  

Consumer Forum Complaint Complaint Date: February 18, 2019
Modified date: February 23, 2019
i got my parcel a watch rs 1200 from wrist factory but its quality is poor and defective and this is fake website there is no return policy and customer care no.i want my money back please help me

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.