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Complaint against bajaj finserv insurance not resolved my claim

Complain ID : CCN022205   40  

Consumer Forum Complaint Complaint Date: August 29, 2016
Modified date: August 29, 2016
  • State :  Delhi
  • City :  South Delhi
  • Address: 523, 3rd Floor Jain Mandir,sunlight Colony New Delhi 110014
sir/madam
i bought a samsung galaxy a7 new from vijay sales lajpat nagar on 20.04.2016 and at the time of purchasing they were saying if u do bajaj insurance right now then we will laible for water damage/physical damage/theft,lose etc. after 15 day ,i travling by metro and one person push me and my handset is fallen down and my display is braked...and now bajaj finserv not make my handset proper every time they giving me time and date aprx 7 time i visit at service centre but still my handset is same braked cndtion yet.i hv proof of visit,complaint letter insurance copy! plz rectify my complaint im very oblized to you

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.