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Snapdeal is not replacing item Portronics Pure Sound Pro BT II Por118 Bluetooth Soundbar vide

Complain ID : CCN021817   41   Complaint's Reply

Consumer Forum Complaint Complaint Date: August 12, 2016
Modified date: August 12, 2016
I had bought Portronics Pure Sound Pro BT II Por118 Bluetooth Soundbar vide Order ID: 14540562880, Placed On 06 Aug, 2016.
The item was delivered uncompleted ( No remote and no accessories cable etc as mentioned on the box).

I had registerd the complaint on next day ,snapdeal executive reverted and sais they will give Rs 300/- whcih is not acceptable.

I want my product repalced

yogesh

9968690333

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    Dear yogesh,

    Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

    Regards,
    Team Snapdeal

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.