Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

ZOOKR.COM Delivered a Defective Smart Watch

Complain ID : CCN037414   41  

Consumer Court Complaint Date: February 14, 2019
Modified date: February 21, 2019
  • State :  Telangana
  • City :  Hyderabad
  • Address: 4-8-149/3/4, Sri Sai Nilayam, Beside Hyd Scots School, Attapur, Hyd
Hello Sir,
Greetings!
I have ordered a smart watch for my kid on 28th of December 2018 and received it on 2nd January 2019 but when I checked it was not working. They said its a touch and have many functions like sim, hd camera etc. but nothing is working in that.
I am unable to charge it, unable to go to any setting or anything like that because the touch screen is not working at all.
I mailed to them at "help@zookr.in" & care@zookr.in and have also tried calling them on "0124 386 4638" but no one has responded properly or till now nobody is responding.
I even tried it today but no one responding to it.
They have done a big fraud to me and for that unworthy, damaged and bad product i paid 1699 and its a very huge loss of us because we are very average people.
Please try to justify our issue and get my amount from them and will be very grateful & thankful to you forever.

Thank you very much in advance.
Regards,
Srinivas
+91 8886444600
Complaint Against / To: ZOOKR.COM

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.