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Website complain against SNAPDEAL.com for AMOUNT TRANSFER ISSUE

Complain ID : CCN020554   42   Complaint's Reply

Consumer Court Complaint Date: June 21, 2016
Modified date: June 22, 2016
I HAVE PURCHASE PIGEON NON STICK 3MM HEAVY GAUGE GIFT 8 PCS FROM SNAP DEAL , BUT 1 ITEM IS MISSING IN THE ORDER , I HAVE RETURNED THE ORDER 1 /6/2016, AND THE RETURN ORDER NO SND2658037 , I HAVE CALL LAST 10 TO 15 DAYS BUT , I HAVE NOT RESPONSE FROM SNAP DEAL AND THE COMPANY IS NOT RETURN MY MONEY , AND TOTALLY COMPANY HARASS ME AND THE AMOUNT IS NOT TRANSFER IN MY ACCOUNT , I HAVE TALK ANKUR BHALLA , DEEPAK . BUT

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    Dear Customer,

    Thanks for reaching out to us. Kindly share your order id or complaint number with us at writetous@snapdeal.com so that our team may assist with your concern.

    Regards,
    Team Snapdeal

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.