Train Diverted and Refund Not Given
Complain ID : CCN051430 92
Consumer Court
Complaint Date: March 12, 2021
Modified date: March 12, 2021
Dear Sir,
I book ticket for my family on 5-12-2020. on the same day train diverted and total approx 3000 of my train ticket not refunded by railway. no msg from railway to take any process and now they are deny to refund back. if train is canceled or diverted its railway responsibility to refund amount as its done by online portal. Please help me as 3000 is huge amount for me as per my financial condition.
I book ticket for my family on 5-12-2020. on the same day train diverted and total approx 3000 of my train ticket not refunded by railway. no msg from railway to take any process and now they are deny to refund back. if train is canceled or diverted its railway responsibility to refund amount as its done by online portal. Please help me as 3000 is huge amount for me as per my financial condition.
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