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Took money but not completed shifting, Best way packers and movers

Complain ID : CCN031370   60   Complaint's Reply

Consumer Court Complaint Date: April 8, 2018
Modified date: April 13, 2018
Hi, i qm Praveen Sharma, booked best way movers and packers for shifting my household items and my two wheeler , from gurgaon to udaipur ,they had shifted my household items that too late, fixed date was 2nd march 2018 and they shifted 3rd march morning, and my two wheeler is still at my old place in gurgaon.now whenerver i call them for the same they either don't pick or if pick they pick they say will transfer next day.we have his bill and builti in which mentioned address also not exist, we have got their number through "quikr" . Now we don't want any compensation we just want our luggage to be transferred as early as possible.attaching his bill and bilti for address refrences.
Complaint Against / To: Best way packers and movers

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    Sanjay B

    Shameless people by Sanjay B:

    (5 of 5)

    Horrible services...They charge you based on the extent of your ignorance...few learning after going through horrible 15 days of interactions with this company and the owner Suresh...
    1. Ensure to that they have given the quote with all the taxes...otherwise you will be charged over and above the quotation prices
    2. Don't pay the advance payment till they provide the truck details used for the transportation and insurance papers
    3. Keep last 10% of the payment with you, because you will be paying the unloading/unpacking and arranging charges yourself
    4. Extremely poor packing/quality of work will surely have 10% of your stuff damaged...keep a margin for that too!!!!

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.