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Refund and fraud

Complain ID : CCN048498   46   Complaint's Reply

Consumer Court Complaint Date: October 6, 2020
  • State :  Gujarat
  • City :  Vadodara
  • Address: 301, Crimson Apartment, 13 Alaknanda Society, B/h Kallyan Hall, Sama
I had ordered a cycle from Amazon and the delivery did not happen and now the company is taking way to long for the refund to process. Plus the company is a third party seller which Amazon does not have any documentation and the tracking ID number is different and the invoice that they have sent also has a different company name.
Complaint Against / To: Amazon

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    Iliyas patel

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    I have ordered a shoes from brand factory and on second days I didn't like so I send it back and the delivery guy gave me a coupon for my shoes but today is almost a year passed but I didn't get any refund I ordered a shoes on August 2020 and today is June 2021 it's almost a year passed. And I also try to communicate with their customers care staff but they are not responding any of my call and several I try to send them email but also on email they are not responding.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.