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Product not delivered but status delivered and already paid amount via credit card

Complain ID : CCN050144   37  

Consumer Court Complaint Date: December 20, 2020
I placed to 1 order Himalaya way protein and order placed date 21oct and order delivered on 22 Oct but order article not received and many time raised the complaints regarding this in Amazon customer care and still not solutions and customer care person saying your order delivered from our side but I'm still face problem and lost my money 2600.amazon totally fraud company and no contact to me regarding delivery and no receiving and without informing order status delivered.how can possible.kindly help....
Complaint Against / To: Amazon online shopping site

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