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Non delivery of product ordered from Zotezo.com

Complain ID : CCN017419   30   Complaint's Reply

Consumer Court Complaint Date: April 18, 2016
  • State :  Maharashtra
  • City :  Mumbai
  • Address: 2/11,Mahalaxmi Society, 120 Manmala Tank Road, Mahim, Mumbai 400 016
I had ordered a Blood glucose monitor of Johnson and Johnson worth Rs 899 through Zotezo on 16th March 2016. The money was debited from my card immediately however the product is yet not delivered. I had tried contacting them through Phone and email several times but no response. Since this was for a medical emergency I had to buy an alternate machine at at very expensive price and would hence want to claim the compensation for the same.

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    Rohit Pradhan

    Non delivery of Products from Zotezo by Rohit Pradhan:

    (5 of 5)

    I have ordered online Disano Pure Olive oil-2x500ml on 18.12.17,the amount of Rs 565/- debited from my card, but Till now they have not delivered.I tried reaching them through mail(care@zetozo.com) but they dont reply.I tried calling them at 08100007777 but that also failed.Now I dont understand whom to contact and what to do.My Order id is 100055814.

    Request you to help me.
    Regards
    Rohit Pradhan

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.