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Mobile Handset Not Repaired & Not Replaced by Micromax E455

Complain ID : CCN022208   38   Complaint's Reply

Consumer Court Complaint Date: August 29, 2016
Modified date: September 13, 2016
  • State :  Maharashtra
  • City :  Pune
  • Address: Flat No. 5 Second Floor, Aadishakti Niwas,saat Futi Road,pimple Gurav,pune
I have Submitted My Micromax Handset E-455 on dated
23/06/2016 for problem Network not Access, after 23 days i have
received the handset but still my problem has not resolved & Micromax
Customer care Center says again submitted for 21 days for repairing.

I have submitted handset again dated on (15/07/2016) but till date i
have not received the response, i am very disturbing mentally for
this reason, & i am tired for this because i went nine to ten time
in service center but no response given by them,

I want claim on micromax Rs. 5,00,000 for mentaly disturbed to me.

now i am third time submitted my handset to Micromax service center and
wait for 21 days more for replaceable piece. Micromax Service center manager also says that this piece of E-455 is defective piece of micromax but its officer & technical persons not ready to accept this,

Many private service center also told me this is a defective piece.

Micromax not given service of repair in time and not replace the
handset. So please look in to the matter and resolve as soon as
possible

Work Order No.First Submission : W031397061624024277 Dated 23/06/2016
Work Order No.Second Submission : W031397071624407585 Dated 15/07/2016
Work Order No.Third Submission : W031397081625156991 Dated 29/08/2016
IMEI No. : 911438702507104

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    RAHUL JAIN

    Mobile Handset Not Repaired & Not Replaced by Micromax E455 by RAHUL JAIN:

    (5 of 5)

    Still i have not received my handset and no reply from Micromax against this complain.

    Please resolve this.

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.