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Mobikwik fraud on My airtell bill recharge

Complain ID : CCN017340   61  

Consumer Court Complaint Date: April 15, 2016
  • State :  Rajasthan
  • City :  Jaipur
  • Address: 251/47, Pratap Enclave, Post Jagatpura
I have made a payment of INR 1190 from mobikwik for my airtel postpaid recharge. I have made a payment in three instalment (500, 500, 190).

But the airtel team is saying that they have received only 690 rs, rest 500 they haven't received. Therefore, I reached to customer care of mobikwik and they promised that they will resolve my problem with in 48 hours. I launched a complaint on 11 april and they responded on april 12th.

From 12th of april my issue is not resolved and I am facing severe issue with my phone. I tried to contact them again but they havent responded till now.

I want to launch a complaint against them and want to let them know about there carelessness which led to severe loss of mental peace and economical loss of business.

I am also attaching the confirmed invoices which they have sent to me along with this complaint as a proof of this case. In Addition to that, I am also attaching the screenshot of complaint where they have promised to resolve my issue in 48 hours.

Furthermore, I am also attaching the airtel mail where they are stating that they havent received ant mail.

Please look into this issue and give me proper justice.

Complaint Number: 4766170
Invoice number 190 rs: RBL230356593
Invoice number 500 rs RBL230355560
Invoice number 500 rs RBL230355855


I am not able to attach the files please contact the proofs.

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